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Laptop Not Working
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[Your Name] [Street Address] [City, St Zip] [Optional - Email Address] [Today's Date] [Name of Recipient] [Title] [Company] [Address] [City, St Zip] Dear Customer Service, I am writing to express my disappointment with the product I purchased from your company. On [Date], I purchased a laptop model [Model Name] from your store located on [Store Address]. However, I have encountered numerous issues with the laptop since I began using it. The laptop frequently crashes and freezes, which has caused me to lose important work documents. Additionally, the battery life is far shorter than advertised, and the laptop often overheats, making it difficult to use for extended periods of time. I would appreciate it if you could resolve this issue by either repairing or replacing the laptop. I am seeking a laptop that is reliable and functions as it should. I have included a copy of my receipt along with the laptop's serial number for reference. I eagerly await your response within the next two weeks. If I do not hear back from you within this time frame, I will have to consider pursuing legal counsel or seeking assistance from a consumer protection agency. Thank you for your attention to this matter. Sincerely, [Your Name]